It's hard to tell if companies like Facebook offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm PST. When you chat with Facebook agents, they are most likely chatting with you from their call center located in Greensboro, NC or Belize. The department that mans the chat windows at are used to handling Recover Hacked Account, Recover Disabled Account, Reset Password, Can't Receive Code to Reset, Problem With a Page and other customer service issues. This is the best way to live chat with Facebook because 1,275,102 customers have used it over the last 18 months to reach customer service and told us about it. We can usually help ensure a better outcome. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Facebook about. Live chat with Facebook by following these instructions. Publish your site.Information last updated Sat 09:00:00 GMT+0000 (Coordinated Universal Time) Chatting with Facebook Customer Service }(document, 'script', 'facebook-jssdk')) ĥ. Make sure to REPLACE the red bolded parts with your own Facebook App ID and Facebook Page ID! Paste the following code into Settings > Advanced > Custom Code > Footer Code. In your Facebook Page Admin Settings, go to 'Messenger Platform', and add your domain to the whitelist (must use https!).Ĭlick save when you're done! Here's what it looks like:Ĥ.

To find your Page ID, go to your Facebook Page, go to the 'About' tab, and scroll to the bottom.ģ.

A Strikingly site connected to a custom domain with HTTPS ( learn how here).

Here's what your visitors will see on your site: Facebook Messenger is the easiest way to embed Live Chat to your site! These chats are connected to your visitor's Facebook Messenger account, so they'll always have access to it.

Facebook help chat